At Formnext 2018, 3D Systems, the originator of 3D printing, announced the opening of a new Customer Innovation Center (CIC) in Moerfelden, Germany dedicated to plastics additive manufacturing. This location adds to the company’s global CIC footprint including CICs in Denver, Colorado; Leuven, Belgium; Rock Hill, South Carolina; and San Diego, California.
The new CIC will provide potential and existing customers the opportunity to test and perfect their additive manufacturing applications in close collaboration with 3D Systems’ application engineers. Conveniently located just 20 minutes from Frankfurt Airport, the new CIC offers customers access to more than 30 years of domain expertise on application needs and access to the company’s unique workflow approach.
Access to Unprecedented Expertise
At the core of 3D Systems’ CIC strategy is the unparalleled expertise and experience of the company’s application engineers. They work directly with customers to determine their unique use case needs, and help manufacturers benchmark their parts and products to ensure quality control and precise results according to specifications.
3D Systems has been in the manufacturing business for more than 30 years, and its success is driven by the deepest expertise and experience in the industry. The company’s global footprint provides help and support to customers regardless of where they do business.
A Workflow for Any Application
3D Systems’ goal is to partner with customers to help them progress through their additive manufacturing journey. 3D Systems provides tools for the entire manufacturing workflow, from digitization to design and simulation, through manufacture, inspect and manage – including consultation and training courses, specialized advice on designing and optimizing parts to be manufactured, the additive manufacturing process, and designing the optimal workflow for the customer’s unique needs. This approach ultimately improves agility, reduces complexity, and lowers overall total cost of operation while providing competitive advantage.
“Our strategy puts the customer at the center of everything we do,” said Vyomesh Joshi, president and chief executive officer, 3D Systems. “Each customer has a specific need – perhaps something that they want to do for mass customization, or they have a complex part that they want to build. Whatever the circumstance, we need to start with the customer and their specific use case. That’s the power of really understanding the customer, and knowing what needs to be accomplished.”
The company also announced the launch of two new metal 3D printers at Formnext: the DMP Flex 350 and the DMP Factory 350.